request-tracker4ΒΆ

request-tracker4 has an extensive test suite. In order to manually test new security updates you have to do the following:

  • apt install request-tracker4 rt4-apache2

  • Follow debconf configuration steps and remember the root password.

  • Note: You may hit Debian bug #869641 in Stretch. Just remove libjson-xs-perl as a workaround.

  • Edit /etc/apache2/sites-available/000-default.conf and add the Include line at the end of the VirtualHost block.

  • Include /etc/request-tracker4/apache2-modperl2.conf

  • a2enmod perl

  • systemctl restart apache2

  • Open Firefox and go to http://localhost/rt. request-tracker4 will warn you about a potential CSRF attack and redirect you to your domain name which was chosen via debconf.

  • Login: root password: xxxxx (created via debconf)

  • Create tickets and test functionality.

Copyright (C) 2022 Markus Koschany